Massachusetts retailer Eric Stevens shares the passions that keep him busy beyond the showcase, from classic rock and travel to a lifelong love of natural diamonds.
As the jewelry trade ventures into unfamiliar territory, independents prove they are up for the challenge — and as relevant as ever More than half of diamond engagement rings sold are now man-made, robots are handling client communications, the “pensioner class” holds the wealth and the young are not even sure if they want to…
Many jewelers are earning a nice living from their trade, supported by a strong economy and rising prices — but one operational area continues to stand out as an area that needs improvement. (Hint: it’s not sales.)
Not only do buying and selling sum up what jewelry retailers do at the most basic level, but they also hint at what makes the business such sport: the informed bets on the right inventory and brands, and the thrill of the close. Here, jewelers share what they got right — and wrong.
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